EPISODE · Jul 30, 2025 · 13 MIN
Techlash
from CX RIOT RADIO · host David Powers
Tech was supposed to make customer service easier. Instead, it buried reps in dashboards, metrics, and burnout. In this episode, we rip into the philosophical roots of modern tech fatigue and how contact center tools went from helpful to harmful. This is a wake-up call for leaders chasing automation at the cost of humanity. Here's the LinkTree: https://linktr.ee/caffcx
Embed this episode
Ready to play
Techlash
0:00
13:30
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.
Frequently Asked Questions
How long is this episode of CX RIOT RADIO?
This episode is 13 minutes long.
When was this CX RIOT RADIO episode published?
This episode was published on July 30, 2025.
Can I download this CX RIOT RADIO episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!