Technology Done For You, Not To You (ft. Leigh Williams)

Leigh Thomas Williams is Vice President and CIO at Augusta Health, a 255-bed community health system in Virginia's Shenandoah Valley.   She's also President of the HIMSS Virginia Chapter and an Ambassador for the Dr. Lorna Breen Heroes' Foundation. Leigh started her career in law, got recruited into healthcare at the University of Mississippi Medical Center, and found her calling in technology leadership during an EHR implementation when she realized IT was treating it like a software install and she was treating it like a chance to transform the way people work. Now she's leading Care Reimagined, a multi-year digital transformation built on three promises: meaningfully improve the professional workday, create compassionate patient journeys, and steward resources wisely for the community. When Augusta Health's Dr. Snodgrass told Leigh that their AI physician assistant was the first time technology had been done for her as opposed to to her, it became a watershed moment for the entire organization.   In this episode, Leigh talks about walkup songs for every day (not just keynotes), why she finally started baking brownies for her team, learning German at age 8 with no English-speaking teacher, and why now is not the time to take the foot off the pedal.   https://marxadvisory.com