EPISODE · Mar 26, 2026 · 43 MIN
Technology in Welfare: Ground Realities
from All Things Policy · host Takshashila Institution
Digital technology is often seen as a fix for inefficiency and corruption in government welfare programmes—but does it actually deliver on that promise?In this episode, Vanita Leah Falcao discusses her research on the Pradhan Mantri Matru Vandana Yojana (PMMVY), with Suman Joshi and Ameya Naik explaining how technology-mediated systems are reshaping service delivery on the ground. Through the lens of “digitalwashing,” the discussion reveals how claims of transparency and efficiency can mask new forms of exclusion, administrative burden, and opacity.Read more: https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1025&context=itdAll Things Policy is a daily podcast on public policy brought to you by the Takshashila Institution, Bengaluru.Find out more on our research and other work here: https://takshashila.org.in/research-areasCheck out our public policy courses here: https://school.takshashila.org.in
What this episode covers
Digital technology is often seen as a fix for inefficiency and corruption in government welfare programmes—but does it actually deliver on that promise?In this episode, Vanita Leah Falcao discusses her research on the Pradhan Mantri Matru Vandana Yojana (PMMVY), with Suman Joshi and Ameya Naik explaining how technology-mediated systems are reshaping service delivery on the ground. Through the lens of “digitalwashing,” the discussion reveals how claims of transparency and efficiency can mask new forms of exclusion, administrative burden, and opacity.Read more: https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1025&context=itdAll Things Policy is a daily podcast on public policy brought to you by the Takshashila Institution, Bengaluru.Find out more on our research and other work here: https://takshashila.org.in/research-areasCheck out our public policy courses here: https://school.takshashila.org.in
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Technology in Welfare: Ground Realities
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