Technology Needs and Challenges in the Outreach Lab

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, speaks with Dan Nelson, a Mayo Clinic contract employee and laboratory connectivity expert. They discuss the unique needs and challenges that outreach labs face with information technology (IT) systems. Specific topics of discussion include:How outreach laboratories can leverage IT solutions to streamline workflows, provide efficient and convenient services to customers, and remain competitive.Challenges to connectivity, including robust IT support teams, middleware solutions, compliant customer workflows, electronic medical record integration, and interfacing building resources.How IT needs of an enterprisewide health system vary from those of an independent organization.