Technology should not be the first consideration, people should be - Deepak Jose (Ex. Head of Design & Research))

In this episode, we sit down with Deepak Jose, a seasoned design leader who has shaped product experiences at companies like Hike, Dunzo, and Ola. With over a decade of experience building and leading design and research teams, Deepak shares stories of creating impactful features while balancing user delight with business outcomes.You’ll hear insights on:Bridging the gap between “wow” moments and business impactLessons from Hike and Dunzo on building for customer lifetime valueHow storytelling shapes design leadership and product buildingBuilding creative trust and fostering deeper team ownershipDriving collaboration across cross-functional teams to amplify the user’s voiceIf you’re passionate about design leadership, storytelling, and product growth, this conversation will give you practical takeaways and fresh perspectives.