Technology That Serves America’s Heroes

How did one of the world’s biggest bureaucracies successfully develop a sleek, efficient, and user-friendly online benefits experience for veterans? Today’s guest, Charles Worthington, CTO of the U.S. Department of Veterans Affairs shares how he applied a tech startup mentality to help make the VA’s services more accessible to our nation’s finest, and why he hopes to spark a “tradition of public service” in the tech industry. Tune in to learn: An overview of the U.S. Department of Veterans Affairs’ digital services (2:55) The effort to rebuild the VA website (5:00) How the VA mobile app was launched (12:551) The state of tech in the public sector (28:50) Mentions: VA: Health and Benefits (App) Presidential Innovation Fellows United States Digital Service Careers - DigitalVA - Veterans Affairs IT Visionaries is brought to you by Salesforce. With Salesforce’s low-code app dev tools, you can be more efficient, more productive and save money by reducing development time by up to 90%. Get Salesforce’s Low-Code Playbook and increase time to value for your team and your customers. Download the free playbook today. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org. -- This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to. That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo. --- IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.