Tej Soni: How This AI Could Recover up to $10K a Month in Lost Service Revenue episode artwork

EPISODE · Aug 24, 2026 · 17 MIN

Tej Soni: How This AI Could Recover up to $10K a Month in Lost Service Revenue

from Fixed Ops Roundtable · host Ted Ings

Tej Soni has spent nearly 25 years building technology for the auto industry. As CEO of Frog Data, he's the mind behind Fixed Ops Velocity, the platform dealers can't stop talking about. Now he's back with something bigger.Your service advisors are walking away from money every single day. Not because they're bad at their jobs. Because the system was never built to catch it.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:Why only 1-2% of declined services get logged in a dealership's DMS, when the real number is closer to 10%The real dollar cost of ignoring declined services on a store doing 800 ROs a monthHow Frog Data trained an AI model on 150,000 real repair orders to catch what humans missWhy personalized follow-up emails convert customers that blanket discount coupons never willHow AI is turning inbound phone calls into booked appointments and customer sentiment reportsWhat it actually takes for a dealer to implement thisIf your fixed ops department is leaving $10,000 to $20,000 a month on the table without knowing it, this is the episode that puts a number on it.Listen to the episode featuring Tej Soni for even more insights!Enjoying The Fixed Ops Roundtable Podcast? Please leave a rating and review 👇Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXYThanks, Tej SoniConnect with Ted Ings and the Fixed Ops Roundtable:Register for the next Fixed Ops Roundtable EventTed Ings on LinkedInCenter for Performance Improvement

Episode metadata supplied by the publisher feed · Published Aug 24, 2026

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Tej Soni has spent nearly 25 years building technology for the auto industry. As CEO of Frog Data, he's the mind behind Fixed Ops Velocity, the platform dealers can't stop talking about. Now he's back with something bigger. Your service advisors are walking away from money every single day. Not because they're bad at their jobs. Because the system was never built to catch it. 👉 Register for the upcoming Fixed Ops Roundtable Event What we discuss in this episode: Why only 1-2% of declined serv...

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Tej Soni: How This AI Could Recover up to $10K a Month in Lost Service Revenue

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