Tell people what they need. Then give them what they want. episode artwork

EPISODE · Mar 18, 2026 · 21 MIN

Tell people what they need. Then give them what they want.

from Under the Influence with Martin Harvey · host Martin Harvey

Most chiropractors have experienced this moment.You assess someone.You know what the best recommendation would be.But something makes you hesitate.Maybe they seem financially stretched.Maybe they’re older with long-standing degeneration.Maybe they just don’t look like a “performance care” person.So you soften the recommendation.Or skip the bigger picture altogether.But that creates a problem.You’ve just removed their ability to choose.In this episode, Martin explains how to handle these conversations without feeling pushy or awkward.You’ll learn:• Why patients don’t actually want chiropractic• How to explain pain, prevention, and performance care clearly• How autonomy statements reduce resistance• How to connect care to what actually matters to peopleBecause patients don’t want care plans.They want to keep doing the things they love.Your job isn’t to push people.Your job is to show them their options.Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0To learn more about Aligned Practicehttps://insideoutpractices.thinkific.com/products/communities/aligned-practiceTo learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivateLearn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitEmail me - [email protected]

Most chiropractors have experienced this moment.You assess someone.You know what the best recommendation would be.But something makes you hesitate.Maybe they seem financially stretched.Maybe they’re older with long-standing degeneration.Maybe they just don’t look like a “performance care” person.So you soften the recommendation.Or skip the bigger picture altogether.But that creates a problem.You’ve just removed their ability to choose.In this episode, Martin explains how to handle these conversations without feeling pushy or awkward.You’ll learn:• Why patients don’t actually want chiropractic• How to explain pain, prevention, and performance care clearly• How autonomy statements reduce resistance• How to connect care to what actually matters to peopleBecause patients don’t want care plans.They want to keep doing the things they love.Your job isn’t to push people.Your job is to show them their options.Check out the Retention Recipe https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0To learn more about Aligned Practicehttps://insideoutpractices.thinkific.com/products/communities/aligned-practiceTo learn more about Reactivate to Accelerate https://insideoutpractices.thinkific.com/courses/reactivateLearn more about Daily Visit Communication 2.0https://insideoutpractices.thinkific.com/courses/daily-visitEmail me - [email protected]

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Tell people what they need. Then give them what they want.

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This episode was published on March 18, 2026.

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Most chiropractors have experienced this moment.You assess someone.You know what the best recommendation would be.But something makes you hesitate.Maybe they seem financially stretched.Maybe they’re older with long-standing degeneration.Maybe they...

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