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EPISODE · Nov 13, 2019 · 7 MIN

Temecula Valley Transition Specialist

from Tip Tuesday

Temecula Valley Transition Specialist As your neighborhood real estate professionals, I've had the opportunity to work with amazing professionals. Today I will introduce you to another local expert to provide meaningful information. I'm Mitchell Jones, and this is the lowdown on Temecula Valley. Well, I'm here today with a dear friend of mine, Celeste Ducharme. I'm so honored to have her here. She has been a resident of the Temecula Valley for over 17 years. She serves in so many capacities and which probably we should do multiple interviews. But today we're going to talk about she is a transition specialist. Whoo. at Ranch RV and self storage. And well first of all, let's talk about what what is a transition specialist? Celeste Ducharme - Temecula Valley Transition Specialist So I'm so glad you asked. And I first of all, I want to thank you from the bottom of my heart for for who you are, and for how you're wanting to spotlight me and how I get to help people as they transition in life. So it's incredible, but just being able to help people as they transition sometimes through death, divorce dislocation downsizing, people need a place for short term or long teams, long term storage and at ranch RV and self storage, we get to do that for people. Mitchell Jones So describe for us who your greatest customers are, the type of clients you're serving. Celeste Ducharme So typically our customers are about 80% women in the industry. So whether it's just the women are taking care of when there's a death in the family or divorce. It's both sides and dislocating relocating. You know, the women are typically shopping and our customer who we deal with the most. So it's a great industry, you know, nobody window shop storage, you definitely have a need if you're looking for it. So it's a very specialty industry to be in and we love it. I have an amazing staff. And we get to encourage and love and embrace them while they're there. Short term or long term. Mitchell Jones That is neat. So when someone is looking for self storage, what what should We look forward what questions should we ask? Celeste Ducharme That's a great question. Celeste Ducharme If you were I were looking for storage or you know, even within our house, we want peace of mind, right? We want to know where secure, so nothing is different within storage, you definitely want peace of mind. So how many surveillance cameras do you have? Are your units individually alarmed? Does someone live on site? A site manager is not as common anymore because the technology is so brilliant. We can access our cameras I can from my house from anywhere. And so that's the peace of mind you're wanting friendliness? How is the staff? how responsive? Are they? So very important to have someone who's going to meet your needs with friendliness and then cleanliness? Is it maintained? Do they have pest control? How is the facility or is it being cleaned daily? Is it being cleaned monthly? So friendliness, calmness and peace of mind the three biggest things you want to look at? And then is it short term? Is it long term? What happens if I move out mid month do I get a refund? Why don't make no refund. So some great questions to ask. Do I only They get the movement special. If I'm there for the full three months, right? Can I rent for a weekend? Mitchell Jones Okay, so are you suggesting you have short term rentals available? Celeste Ducharme I'm so glad you asked. Celeste Ducharme We do we specialize in short term. We ask for 10 days notice I had somebody walk in the office yesterday who gave me a two day notice and that's okay. We want you to be there as short or long as you need it. We actually have a great specialty special for realtors whose escrow doesn't close and you need a weekend right? You need a weekend transition. And we do that free for you. So we give your client two days of free storage. If it's longer than that we give them three months of half off so a great great special short term or long term whatever their needs are. We want you to be there as long or short as they need to be there. Mitchell Jones Wow, wait I love hearing that Celeste I have had situations where we can't always control you know we say when we have an escrow date of when that that transaction is supposed to close escrow. There are certain variables that come into play. And it's a target date. We don't always close on time. Sometimes we close early. But someone as a direct result may be displaced. And that's one of the first questions I'll say, what do we do with our furniture? Can the mover store and it's very expensive to store your furniture. So I think this is a great solution. And I wasn't aware of this until I met you. So that is wonderful. Now, tell me about your business itself. Where are you located? Is there room for me? Can I come live there? Should I buy an RV and come live on site? Celeste Ducharme Well, one of our rules is you can't live there. But we'd love to have you visit as often as you like. We start each day with coffee tea and some people like the afternoon coffee and tea. So please come and anytime. We are conveniently located at the corner of Winchester and Benton. There's a brand new Denny's out there. So we're right behind the Denny's and at the corner Winchester. You turn right at the center. And we're the first right there's the gas station there. So 6610 Briggs road in Marietta so very conveniently located and if you're having a hard time finding us look for the airplanes are right in the airplane plane fly zone at French Valley airport. Mitchell Jones Oh, that's good. Now you your business opened, what about a year and a half ago? Is it did July 26. Okay as an 18 Oh, congratulations. And are you at capacity at this point? Celeste Ducharme You know, it's very exciting that in 13 months that we are at 4% square footage, occupancy. So it's been a fabulous journey. I work for the RAD con group, which is a development company and we did our homework there was a need for storage in the area and then we sought out for land and so the community has welcomed us with a need so much of a need if I can share something fun. We just completed our new two storey buildings so construction on phase two grand opening will be October 15. So 300 additional units and temperature controlled which is just wonderful. just such a need for temperature control when you're storing longer term. Mitchell Jones Are there some other things you'd like to share as far as What people should know about storage what what they should know about Celeste charm I could go on and on not about you but Celeste Ducharme - Temecula Valley Transition Specialist well I want you to know that you're going to be taken care of we have an amazing staff at ranch RV and self storage on my facility manager Ryan Murphy is incredible. Lunel Ruiz, my assistant office manager and Dylan Bush White, my assistant maintenance manager we are committed to friendliness. We are committed wholeheartedly to peace of mind and to friendliness, cleanliness, peace of mind. It's it's the package you get when you walk in there and you feel the difference. There's something very special about the facility you feel it when you walk in. And it's just it's a blessing to be able to help people as they transition. Temecula Valley Transition Specialist Mitchell Jones Absolutely. You know, I think that's neat because I think about you know, when when our time on earth ends, we can't take the stuff with us. But the stuff we have now a lot of it is emotional attachment, and to know that folks would be in good hands at branch, RV and celebrate is just great and reassuring. Celeste Ducharme So I can't say thank you enough for today in this time together Always a pleasure mind over what you're doing and how you're connecting people to heart and home. Oh god. So, a blessing. Mitchell Jones Oh thanks, Celeste. Temecula Valley Transition Specialist https://youtu.be/tAxj1FNjknk

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