Terry Jackson, PhD: Is resistance to change a sign of employee complacency?

Is resistance to change a sign of employee complacency? This is the question that I tackle with Chief People Inspirer Terry Jackson, Ph.D. on the next episode of The Indispensable Conversation podcast. Terry helps leaders navigate ambiguity and uncertainty to work on the right things. He mentors leaders and advises organizations to consistently challenge their Performance Paradigms. This makes Terry the absolute "right" guest to discuss this question about change resistance and staff complacency with me.