TFS#78 - Le-an Lai Lacaba, 2xYou CEO, Outsourcing Remote Executive Assistants For Small Business Owners

Le-an Lai Lacaba is the CEO and Co-Founder of 2xYou, an outsourcing company that specializes in hiring, managing, and growing remote executive assistants for solopreneurs and small business owners. She has been working from home since she was 15, published her own book at 18, became CEO at 20, and partnered up with her boss to start 2xYou Executive Services at 23 which aims to help 10,000 entrepreneurs grow remotely, and 1 Million Filipinos to work from home. She also has a coaching brand on Youtube, where she trains Virtual Assistants on how to work from home. She is also an international speaker, and a content creation monster who has a blog, a Youtube channel, and an upcoming book, Scale You. Join Andy Mai and his special guest Le-an in another inspiring episode of The Flip Side podcast! To connect with Le-an, follow these links: https://www.facebook.com/leanlailacaba  https://www.instagram.com/leanlailacaba https://www.linkedin.com/in/leanlailacaba https://www.youtube.com/leanlailacabaVA Chapters: 00:00 Intro 00:20 Meet Le-an Lai Lacaba 01:05 How 2xYou Started 01:50 How 2xYou Works 03:20 Joining An Accelerator 04:10 1on1 Works Best 05:10 Knowing Everything 05:50 The Client List 06:30 Setting Up Systems 07:00 Having A Good Mentor 08:00 Finding New Recruits 08:55 Making A Company Attractive 09:55 Career Coaching Calls 11:20 VA Salary Increase 12:40 Economic Arbitrage 13:50 LinkedIn Outreach 14:30 Open Contract Policy 15:45 Client Lifespan 16:30 Executive Assistant vs Virtual Assistant 17:50 Client-Assistant Communications 18:30 Building A Company During The Pandemic 19:50 Growing A Personal Brand 21:05 Mental Health Struggles 22:15 Coming Out Of The Struggles 24:05 Coping Mechanisms 25:25 How To Wallow 29:30 Seeing Things In Black & White 31:00 Building A Team 32:50 Open Line Of Communications 35:15 Setting A Company Culture 37:40 Hiring & Firing Employees 39:45 How To Handle Employees Leaving 41:10 How To Get Employees To Open Up 42:30 Asking The Right Questions 43:05 Client’s Systems 44:20 Scaling 2xYou 47:10 Work-Life Balance 48:30 Remote Working 50:30 Outro