The #1 Mistake PT Clinics Make with Billing (And How to Fix It)

from PT Pintcast - Physical Therapy · host Jimmy McKay, PT, DPT | Physical Therapy Podcast

Burnout, billing chaos, and low reimbursement are crushing PT clinics — but it doesn’t have to be that way. In this episode, Jimmy is joined by Aaron Bauer and Averil Sutcharfrom Athelas, a tech-first company tackling healthcare’s toughest problems using real-time data, automation, and AI.They share their journeys from practicing PTs to clinic advisors, and how they’re helping teams reclaim time, improve margins, and actually enjoy patient care again.In This Episode:Why most PTs are doing too much and charging too littleThe silent killers: poor claim submissions + delayed denialsWhy having a biller ≠ having a handle on your revenueHow AI cuts documentation by 90%What better data visibility means for front desk and ownershipWhy AI won’t replace clinicians — but will replace non-adoptersReal stories of clinics increasing profit and opening new locationsThe new gold standard: First-pass rate and 90-day denial metrics

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This episode is 39 minutes long.

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This episode was published on May 26, 2025.

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