The 4 Pillars of the Blue Collar Call Center episode artwork

EPISODE · Nov 29, 2023 · 22 MIN

The 4 Pillars of the Blue Collar Call Center

from CX RIOT RADIO · host David Powers

Heya! It's me, Imoen. Not really. On this episode of Caffeinated CX we cover the 4 Pillars of a Blue Collar Call Center. These pillars are: Customer Experience Booked Leads Field Support Culture Let's talk about it. https://linktr.ee/caffcx #customerexperience #customerservice #plumbing

Episode metadata supplied by the publisher feed · Published Nov 29, 2023

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The 4 Pillars of the Blue Collar Call Center

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