EPISODE · Feb 9, 2010 · 7 MIN
The 4-Step "Disengage to Stop the Rage" Process
from Professional Communication Training · host Dan OConnor
There's a reason why Zebras don't get ulcers. Their brains stop releasing stress hormones as soon as the stress factor is gone (according to Robert Zapolsky, author of Why Zebras Don't Get Ulcers). Our brains, however, keep releasing stress hormones and toxic chemicals long after the stress factor has left us. This is why we need a systematic approach to "disengaging" from stressful people and situations. This 4-step process is the best I have found. Remember to get the accompanying quick-reference card in our customer resources section of the library at http://www.powerdiversity.com.
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The 4-Step "Disengage to Stop the Rage" Process
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