EPISODE · Jun 19, 2026 · 8 MIN

The 5 KPI's that show problems before they happen

from Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast · host John Wilson

Many small business owners struggle with identifying core issues, often guessing at problems instead of relying on concrete data. This video emphasizes the importance of focusing on measurable key metrics within a home services business. By tracking performance metrics like leads, booking rates, and closing rates, owners can significantly improve their business management and gain clear insights into their operational health.Watch this episode early on the John Wilson YouTube channel:https://www.youtube.com/@JohnWilsonOAOSend Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

Episode metadata supplied by the publisher feed · Published Jun 19, 2026

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This episode was published on June 19, 2026.

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