The 5 Principles of IT Customer Service Success by Don R. Crawley

https://thebookvoice.com/podcasts/2/audible/98563 to listen full audiobooks. Title: The 5 Principles of IT Customer Service Success Author: Don R. Crawley Narrator: Don R. Crawley Format: mp3 Length: 1 hr and 30 mins Release date: 01-12-22 Ratings: 5 out of 5 stars, 3 ratings Genres: Customer Service Publisher's Summary: Instead of prescribing rigid scripts and protocols, The 5 Principles of IT Customer Service shows the listener how to live a more compassionate and empathetic life as a pathway to delivering exceptional customer service. Ignoring the dictates of most customer service books, The 5 Principles of IT Customer Service focuses instead on the timeless principles of pride in your work combined with compassion and empathy for our customers and colleagues, excellent listening skills, and an ability to treat all people with dignity and respect.