The À la Carte Customer Experience with Michel Falcon

from Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates · host Ovation

Send us Fan MailMichel Falcon is an entrepreneur, best-selling author, creator of a successful hospitality company, and is currently building Brasa Peruvian Kitchen. His expertise is in restaurants, customer experience management, company culture, employee engagement, and career development (#SteerYourCareer).On this episode, Michel and host Zack Oates discuss: What being a people-first restaurant meansHow to surgically cut costsHow to pay your employees wellMoreThanks, Michel!

What this episode covers

Send us Fan Mail Michel Falcon is an entrepreneur, best-selling author, creator of a successful hospitality company, and is currently building Brasa Peruvian Kitchen. His expertise is in restaurants, customer experience management, company culture, employee engagement, and career development (#SteerYourCareer). On this episode, Michel and host Zack Oates discuss: What being a people-first restaurant meansHow to surgically cut costsHow to pay your employees wellMoreThanks, Michel!

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The À la Carte Customer Experience with Michel Falcon

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This episode is 30 minutes long.

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This episode was published on June 28, 2022.

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