EPISODE · Feb 20, 2019 · 8 MIN
The Acceptance of Dysfunction
from Keys To The Shop : Equipping Coffee Shop Leaders
Dysfunction in the cafe's functionality is something we all deal with and have to manage. Not everything works according to plan or the way it is supposed to. How we deal with this will determine how people see you as a leader and how they see the cafe. Will it be as apathetic and disengaged? Or empathetic and actively engaged? Today we chat about the acceptance of dysfunction the plagues cafes and what to do about it.
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The Acceptance of Dysfunction
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