The AG Finds Poor Performance at CRA Call Centres

THE MEDICAL RECORD: LONGER WAIT TIMES FOR MRIs ACCORDING TO RADIOLOGISTS  Libby Znaimer is joined by Dr. Malcolm Moore, Medical Oncologist, Princess Margaret Cancer Centre and former head of BC Cancer and Dr. Alisa Naiman, a family doctor practicing in Toronto. On the show today we discuss pickleball injuries, MRI wait times and peanut allergies among kids.  TORONTONIANS NOT PLEASED WITH DIRECTION OF THE CITY AND POINTING THE BLAME AT MAYOR CHOW Libby Znaimer is joined by Toronto City Councillor Brad Bradford of Ward 19 Beaches East York.  Councillor Bradford weighs in on a new poll indicating that residents of Toronto are not pleased with the direction our City is on and are pointing the finger at Mayor Olivia Chow. And, we discuss the Carney Liberals' announcement on bail reform . THE AG'S DAMNING REPORT ABOUT POOR PERFORMANCE AT CRA CALL CENTRES Libby Znaimer is joined by Franco Terrazzano, Federal Director, Canadian Taxpayers Federation and David J. Rotfleisch, a Canadian tax lawyer and chartered accountant. Our panel reacts to a new report from Auditor General Karen Hogan that details poor performance at CRA call centres. One of the issues she found is that from February to May of this year, employees gave Canadians the right answer to their tax questions only 17 percent of the time. How did we get here?