The Agentic Enterprise: How AI Agents Are Transforming Business with Salesforce's Adam Evans episode artwork

EPISODE · Oct 24, 2025 · 11 MIN

The Agentic Enterprise: How AI Agents Are Transforming Business with Salesforce's Adam Evans

from Bernard Marr's Future of Business & Technology Podcast · host Bernard Marr

🤖 The Agentic Enterprise Revolution: Inside Salesforce's AI StrategyWhy do 95% of AI pilots fail to reach production? The answer might surprise you. In this exclusive interview from Dreamforce 2025, I sit down with Adam Evans, Salesforce's Executive Vice President of AI and General Manager for AI, to uncover what it really takes to build a successful agentic enterprise. #Salesforcepartnership #Sponsored 🎯 What You'll Learn:✨ The Three Critical Use Cases for AI SuccessServing customers more effectivelyBoosting employee productivity with AI agentsImplementing agentic workflows and operations🏢 Real World Agentic Enterprise ExamplesHow Engine (European travel company) is building with AI from day oneFinancial services firms using proactive AI to enhance client meetingsCompanies moving from experimentation to production scale⚡ Why Most AI Projects FailThe truth behind the 95% failure rate for AI pilotsThe difference between creating demos and shipping production-ready agentsWhat separates prototypes from scalable AI solutions🛠️ Essential Platform Capabilities for AI SuccessAgent Force platform and tooling ecosystemAgent Force Fabric for monitoring multi-agent networksMCP (Model Context Protocol) and A2A (Agent to Agent) protocolsAgent Script for hybrid deterministic and prompt logicTesting centers and observability tools🌐 Managing the Multi-Agent EcosystemHow to control competing agents across your organizationAgent Force Vibes for rapid agent development with natural languagePolicies and guardrails for agent networksUnderstanding network traffic and tool usage💡 Practical Implementation AdviceHow to choose the most strategic use cases (not all 100 of them!)Designing performance measurement upfrontMoving from experimentation to focused productionRealizing actual business value from AI investments🔍 Competitive Landscape InsightsHow Salesforce differentiates from OpenAI, ServiceNow, and SAPWhy scalability and integrated tooling matterThe importance of connecting agents across channelsAnalytics, memory capacity, and data management for AIAdam goes beyond the AI hype to provide actionable insights and real world examples that will help you avoid the pitfalls causing 95% of AI initiatives to fail. Whether you're just starting your AI journey or looking to scale existing pilots, this interview offers invaluable guidance.🎤 Guest: Adam Evans, EVP of AI & GM for AI at Salesforce 🎙️ Host: Bernard Marr, Futurist & Best Selling Author#AI #AgenticAI #ArtificialIntelligence #Salesforce #AgentForce #MachineLearning #DigitalTransformation #BusinessStrategy #Innovation #Enterprise #Technology #Automation #AIAgents #Dreamforce #Dreamforce2025 #LLM

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🤖 The Agentic Enterprise Revolution: Inside Salesforce's AI Strategy Why do 95% of AI pilots fail to reach production? The answer might surprise you. In this exclusive interview from Dreamforce 2025, I sit down with Adam Evans, Salesforce's Executive Vice President of AI and General Manager for AI, to uncover what it really takes to build a successful agentic enterprise. #Salesforcepartnership #Sponsored 🎯 What You'll Learn: ✨ The Three Critical Use Cases for AI Success Serving customers...

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The Agentic Enterprise: How AI Agents Are Transforming Business with Salesforce's Adam Evans

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