EPISODE · May 8, 2026 · 27 MIN
The AI chatbot users falling into delusional spirals
from The Global Story · host BBC World Service
**Warning: this episode includes discussions of sexual abuse, suicide and upsetting scenes**In just the last few years, AI chatbots have become routine aspects of many people’s everyday lives. They are being used as search engines, agony aunts, and sources of companionship.In rare cases though, AI chatbots have sent users down a dark path. In a new BBC investigation, population correspondent Stephanie Hegarty speaks to people who have experienced delusions after talking to chatbots – including one man who grabbed a hammer and prepared for war after his chatbot told him it was sentient.Producers: Valerio Esposito, Viv Jones and Xandra EllinExecutive producer: James ShieldMix: Travis EvansStudio manager: Jonathan GreerSenior news editor: China CollinsPhoto: Adam Hourican. Credit: BBC.
What this episode covers
**Warning: this episode includes discussions of sexual abuse, suicide and upsetting scenes**In just the last few years, AI chatbots have become routine aspects of many people’s everyday lives. They are being used as search engines, agony aunts, and sources of companionship.In rare cases though, AI chatbots have sent users down a dark path. In a new BBC investigation, population correspondent Stephanie Hegarty speaks to people who have experienced delusions after talking to chatbots – including one man who grabbed a hammer and prepared for war after his chatbot told him it was sentient.Producers: Valerio Esposito, Viv Jones and Xandra EllinExecutive producer: James ShieldMix: Travis EvansStudio manager: Jonathan GreerSenior news editor: China CollinsPhoto: Adam Hourican. Credit: BBC.
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The AI chatbot users falling into delusional spirals
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