The AI-Driven Sales Playbook for Staffing Spray and pray is dead. episode artwork

EPISODE · Apr 17, 2026 · 59 MIN

The AI-Driven Sales Playbook for Staffing Spray and pray is dead.

from The Staffing Playbook Podcast, Powered by YES · host Steve Farrell

The staffing firms winning right now aren't making more calls — they're making better ones. And the ones falling behind? They don't have a sales problem. They have a control problem. In Episode 71, I sat down with two industry heavyweights to break down exactly where deals die — and what to fix first: Jamie Lupo — 20+ years in staffing, 18 at LHH where she rose to VP of Strategy. She rebuilt flatlined offices into record-breakers and recently launched Lupo Advisory to help small and midsize staffing firms sharpen their sales execution and go-to-market strategy. Jamie doesn't sugarcoat it: if your reps are "waiting to hear back," you're already losing. Valentine Kapture — 15+ years in staffing strategy and analytics, also an LHH and Robert Half alum. He launched KAPTURE to bring Fortune 500-level AI and workflow automation to the small and midsize staffing firms that need it most. Here's what we got into: → Why sales-recruiting alignment is where staffing firms go to die → The discovery question gap that's killing your close rate → How one team hit their highest temps-out in 4 weeks by fixing their data → Where AI removes the drag vs. where it needs to stay out of the way → Why every irrelevant touch trains the buyer to ignore you → A 7-day challenge you can start tomorrow This one is tactical. No fluff. Just the plays. 📅 Thursday, April 16th | 1:00 PM MDT

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The AI-Driven Sales Playbook for Staffing Spray and pray is dead.

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