The AI innovators you didn't expect | EP.4 w/ Dwayne Johnson

What if the most radical AI innovation in care… was coming from your local council? In this episode of AI in Social Care, David Mance speaks with Dwayne Johnson (no, not that one) — Chief Local Government Director at ICS.AI — about the pivotal role councils are playing in the UK’s AI revolution. From transcription tools that draft care notes, to multilingual voice agents that detect distress and route support in real time (we even take that one for a test drive) — we explore how ICS.AI is helping councils like Derby City Council to: – Halve documentation time for social workers– Use “AI copilots” to support faster, smarter decisions– Deliver early intervention through proactive systems– Save millions while improving care quality Watch or listen now – link in comments. Are councils ahead of the curve on AI? We’d love to hear what you think! #aiinsocialcare #socialcareinnovation #localgovai #counciltech #caretransformation