The AI Promise vs The Reality - What's Your Backup Plan?

AI is everywhere in financial crime compliance - but is it delivering on its promises? In this episode of AML Conversations, host Joe McNamara sits down with Mark Sully, Managing Director of Commercial Affairs (EMEA & APAC), to cut through the hype surrounding AI in AML, transaction monitoring, sanctions screening, and KYC. Drawing on conversations with banks across the globe, Mark shares what compliance leaders are actually experiencing as they attempt to roll out AI-driven solutions. Together, Joe and Mark explore the growing gap between AI’s promised efficiency gains and the operational realities banks face today - from data readiness and regulatory constraints to delayed implementations and rising alert volumes. The conversation emphasizes a critical question many institutions overlook: what happens when AI doesn’t arrive on time or perform as expected? Listeners will gain practical insight into: Why AI is not a silver bullet for compliance challenges The risks of betting everything on a single technology rollout How leading institutions are building contingency plans to stay compliant What “successful” AI adoption really looks like for teams and headcount Why starting with the use case - not the technology - is essential Whether you’re mid-implementation, evaluating AI solutions, or planning your next compliance investment, this session offers a grounded, real-world perspective on how to pursue innovation without putting your program at risk.