The AI Revolution in Telecom with Alexandre Guilbault, Head of AI at TELUS

In this episode, I'm joined by Alexandre Guilbault, Director of AI / Head of Artificial Intelligence at TELUS, to explore the innovative ways AI is being leveraged to drive business outcomes. Alexandre shares his insights on building effective AI teams, embracing a fail-fast culture and democratizing AI technology for non-technical users.Key Takeaways:(01:49) Alexandre’s journey from an RF engineer to Head of AI at TELUS. (05:08) The growth of TELUS' AI team from five to 50 engineers. (06:22) Overview of TELUS and its expansion beyond telecommunications. (06:43) The importance of continual learning in the rapidly evolving field of AI. (10:14) Challenges and opportunities in building an AI team at TELUS.(17:35) The role of soft skills and passion in hiring for AI positions. (19:25) The significance of mentorship and diverse perspectives in AI. (21:16) Innovative AI projects at TELUS, including HVAC optimization and forest fire prevention. (24:49) Development of internal generative AI platforms like Fuel IX.Resources Mentioned:Alexandre Guilbault - https://www.linkedin.com/in/alexandre-guilbault/TELUS - https://www.telus.com/enThanks for listening to the CAIO podcast. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show. And be sure to subscribe so you never miss another insightful conversation.#AIExpert #AILeadership #ChiefAIOfficer