The AI Riff (Ep60) - If Your AI Lies to a Customer, Who Gets Sued?

A German court just delivered a warning shot to every company deploying AI: if your AI gives bad information, you may be the one on the hook. In this episode, the AI Rift team unpacks the landmark ruling against Google over inaccurate AI-generated search summaries and explores what it means for lenders, technology vendors, and any business putting AI in front of customers.The conversation dives into AI liability, governance, hallucinations, compliance risk, and the uncomfortable reality that AI can scale mistakes faster than any human team ever could. They tackle a provocative question: if you're not willing to legally stand behind every answer your AI gives, should you be using it at all? A must-listen for leaders navigating AI adoption in highly regulated industries.