The AI Shift: Healthcare Operations Efficiencies with Joe Campanella

On this episode host Tom Foley invites Joe Campanella, an experienced healthcare advisor with over 30 years successfully automating over 58 health plans operations and clinical services leveraging both technology and services. He drove healthcare operations efficiencies within enrollment/billing, claims, authorization/medical management, customer service/CRM, sales process management, provider management, financials and other key components of a health plan's ecosystem. From a clinical perspective, provided technology and services to support wellness, and disease/case management services to health plans and integrated delivery systems.