The Apologetic CEO

from Raise Your Game · host BFM Media

Apologies work; authentic, heartfelt empathy diffuses anger and builds relationships and drives business profitability. Even more so when it comes from the top, as organisations get their cue from their leaders. CEOs need to role-model this behaviour in order to make it safe for others to apologise and admit to mistakes.See omnystudio.com/listener for privacy information.

Episode metadata supplied by the publisher feed · Published Apr 20, 2015

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The Apologetic CEO

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