The Art of Dealing with Difficult People – The Spymaster’s Guide. Episode 134

•It's important to choose your battles wisely at work, as your career advancement may depend on it. • There are different types of difficult people you may encounter in the workplace, such as: The Gossiper, The Clueless One, The Know-It-All, and The Credit Hog. • To deal with difficult situations effectively: remember that you're not alone; take a step back and think about the bigger picture; stay organized and prepared for whatever comes your way; and always remain calm under pressure. • Tips for maintaining your sanity while dealing with difficult people include: being assertive instead of aggressive; keeping cool under pressure; avoiding office politics games; focusing on your work despite distractions.