The Art of Exceptional Service and Client Relationships with Barrett Wright of Hill Robinson Yacht Management

  Barrett Wright, President at Hill Robinson Yacht Management, joins us to explore her 15-year journey in the superyacht industry. Barrett shares how resilience, intuition, and a people-first mindset shaped her leadership approach and how the industry thrives on community, adaptability, and exceptional service. Key Takeaways: 00:00 Introduction. 01:45 Getting fired from her first job unexpectedly launches Barrett's yachting career. 02:43 The tight-knit yachting community makes it easy to stay connected. 04:10 The core draw is the dynamic community and diverse clients. 05:26 Responsiveness and deep listening are key to understanding client needs. 09:00 Taking initiative and communicating directly builds stronger relationships. 11:55 Trusting your gut is essential in an emotional industry. 15:29 Managing a team requires patience, thoughtfulness, and self-control. 17:31 Challenging moments teach self-awareness and the value of starting fresh. Resources Mentioned: Barrett Wright https://www.linkedin.com/in/barrett-wright-9b2bb3b4/ Hill Robinson Yacht Management | LinkedIn https://www.linkedin.com/company/hill-robinson-yacht-management/ Hill Robinson Yacht Management | Website https://hillrobinson.com/   Thanks for joining us for the latest episode of "Day in a Canoe." If you enjoyed this episode, please leave a 5-star review, and be sure to subscribe so you never miss any of our insightful conversations. If you'd like us to help you define what true wealth means to you, go to www.planningalt.com and take our assessment. Planning Alternatives is an investment advisory firm registered with the Securities and Exchange Commission. Any opinions expressed may not reflect those of Planning Alternatives.   #Leadership #YachtingIndustry #ClientService #Adaptability #BusinessGrowth