EPISODE · Nov 6, 2025 · 29 MIN
The Behavioral Science That's Holding Your Customers Back, With Guest Denny Duchene
from The High Performance Edge Podcast
Even the best home performance solutions can fall flat if your customers are hesitant, overwhelmed, or skeptical. The biggest obstacle to closing the deal? Fear—of high costs, confusing processes, or making the wrong decision.On the inaugural episode of The High Performance Edge Podcast, Energy Circle CEO Peter Troast and special guest Denny Duchene of Safe Haven for a practical look at the mental roadblocks that prevent homeowners from moving forward. They’ll discuss a simple, proven framework for spotting client anxieties early and shaping your messaging to build trust, lower resistance, and close more jobs.Episode Links: Listen on Apple Podcasts Listen on Spotify Watch on YouTubeEnergy Circle website Energy Circle LinkedIn Peter Troast, Energy Circle CEO and Founder LinkedIn
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What this episode covers
Even the best home performance solutions can fall flat when homeowners feel hesitant, overwhelmed, or unsure. In this inaugural episode, Peter Troast and guest Denny Duchene break down the fears that stop customers from saying yes—and share a practical framework for building trust, easing anxieties, and closing more jobs.
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The Behavioral Science That's Holding Your Customers Back, With Guest Denny Duchene
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