The Best Sales Secret: Drop the Outcome and More with Nicole Belanger

Send me your feedback on this episode!In this episode of Aspire for More with Erin, Erin's first international guest, Nicole Belanger, founder of Leaderboard Sales, joins to share her insights on relationship-based selling. Nicole explains the concept of 'dropping the outcome,' which focuses on improving sales by prioritizing the customer experience over direct sales metrics. The discussion delves into strategies for managing expectations, the importance of consistency in sales behaviors, the impact of leadership on sales teams, and how breaking down goals into daily tasks can lead to success. 00:00 Introduction and Guest Introduction01:02 The Power of Dropping the Outcome01:32 Relationship-Based Selling in Senior Living03:14 Metrics and KPIs: Balancing Numbers and Relationships05:26 The Importance of Practice and Feedback07:53 Managing Expectations and Adding Value10:56 Leadership and Growth Orientation16:02 Breaking Down Lofty Goals31:05 The Role of Education in Sales36:52 Conclusion and Final Thoughts Learn more about the 100% Leader here New ED's Playbook to Creating and IMpactful Community CultrueConnect with me on LinkedInFollow me on Facebook where I educate, equip and empower family members how to proactively care for their elderly loved ones.Follow me on Instagram where I educate, equip and empower family members how to proactively care for their elderly loved ones.Join my email list where I will lift you up, and send tactile advice weekly to support you to grow your experience in your senior living career.