The Best Ways To Resolve Conflicts During A Negotiation
from The Accidental Negotiator Hosted by Jim Anderson
Let’s face it: conflict happens in every negotiation. The very process of negotiating using our negotiation styles and negotiating techniques with someone seems to open the door to allowing conflict to come in. How do we deal with conflict when it shows up? All too often our first response is to try to find a way to correct the way that the other side is seeing the world. We’ll take the time to tell them why they are wrong and, of course, why we are right. The problem with this approach is that it rarely works and will often make the current situation even worse. What we need is a different way to deal with conflict situations.
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