The BIG Mistake Restaurant Owners Make When Giving Employee Feedback (Do You Do This?)

Many restaurant owners avoid dealing with employee issues because they’re afraid of the discomfort or damaging relationships. But there's a proven way to make feedback quick, clear, and effective - so your restaurant team operates as a highly effective team.Whether you’re a single-location or multi-unit restaurant owner, you’ll discover a simple framework for delivering feedback that drives real behaviour change.You’ll also learn why the common "sandwich" approach that many restaurant owners use often backfires. Instead, you’ll see the exact 3-step framework for delivering criticism without creating defensive responses.Key moments:00:01:00 Problems with the "shit sandwich" method00:03:10 Three key elements of effective feedback00:04:35 How to escalate feedback appropriately00:06:35 Importance of quick, consistent feedback00:08:35 Getting employees to solve their own issues00:11:35 Making expectations crystal clear00:12:30 Benefits of frequent, quick feedback sessionsWhether you're dealing with tardiness, performance issues, or standards not being met - you'll learn exactly what to say, how to handle excuses, and when to escalate issues properly. Which means you can grow your restaurant without the stress of employee issues keeping you up at night.-Thinking of opening another restaurant? Avoid costly mistakes with my free guide: 👉https://hs.ownershifttraining.com/optin-mupb?el=podcast-✅About Us✅The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.✅For Restaurant Owners✅Interested in growing your restaurant business while working less? Book your free assessment call:👉 Restaurant Assessment Call✅Connect With Us✅https://www.facebook.com/groups/multiunitempirebuilders/ https://www.instagram.com/andrewrichardscotthttps://ownershifttraining.com/?el=podcast