EPISODE · Mar 25, 2026 · 20 MIN
The Biomechanical Call Center
from CX RIOT RADIO · host David Powers
When AI is quietly eating all the easy customer service calls… what happens to the humans left behind?This episode of CX Riot Radio exposes the hidden cost of aggressive AI automation: agents stuck in an endless stream of angry, emotional, and complex escalations with zero breathing room.The website: https://cxriotradio.com/More Suz: https://suzexe.netlify.app/Here's the LinkTree: https://linktr.ee/caffcx
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The Biomechanical Call Center
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