The book of Komatsu Hosted by: BD Snow and Shelly DeAntonio

Evelyn Dufford with Association Services of Washington joins BD Snow and Shelly DeAntonio to chat about how the pandemic affected our industry, board education, areas of focus, and the infamous “Book of Komatsu.” Learn how the Association Services of Washington pivoted during and after the pandemic with their employees and their clients. How has the pandemic changed the landscape for where people live, and will they commute to work? How were receivables impacted due to the pandemic? While the day-to-day hustle of running a management company embodies many moving parts, Evelyn and her team came up with a creative way to record some of the most memorable and outrageous HOA stories.