The Botched Software Update That Cost $600 Million

from The Journal. · host The Wall Street Journal & Spotify Studios

We’re off today for the holiday, but wanted to share this episode. Sonos, the high-end speaker company, is still reeling from its disastrous app update over a year ago. WSJ’s Ben Cohen explains how the company lost revenue and approximately $600 million in market capitalization. Then came the layoffs and a CEO exit. Jessica Mendoza hosts. This episode was first published in March 2025. Further Listening: The Glitch That Crashed Millions of Computers The Snowballing Problems at Vail Resorts Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode metadata supplied by the publisher feed · Published Oct 13, 2025

Embed this episode

Attribution link and audio player

NOW PLAYING

The Botched Software Update That Cost $600 Million

0:00 20:11

1×

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Share this episode

Similar Episodes

No similar episodes found.

Similar Podcasts

No similar podcasts found.

Frequently Asked Questions

How long is this episode of The Journal.?

This episode is 20 minutes long.

When was this The Journal. episode published?

This episode was published on October 13, 2025.

Can I download this The Journal. episode?

Yes. Use the download control on the episode player to save the publisher-provided media file.

URL copied to clipboard!