The Broker Show with Joe: How this broker built her business from the inside out

Building a successful brokerage takes more than writing a strong loan book, as Focus Finance's founder and director Katie Thomas would know. Speaking with host Joseph Daoud on The Broker Show with Joe, Thomas opens up about the 28-strong brokerage, how she identifies and develops talent, and why she believes the strongest businesses are built from within. The conversation also digs into the relationships behind Focus Finance's growth, the importance of understanding what clients actually want from a loan, and how you can build on failure. Now focused on building the next generation of brokers, Thomas shares what she's learned from 17 years in the industry and where she wants to take the business next.