The Business of CX with Shannon Gronemeyer - Ep 106

What this episode covers

Shannon Gronemeyer, Vice President of Operations and Technology at SERVICE 800 joins us to talk about what works and what doesn’t work in many of the different feedback collection channels in customer service. Website: www.CCSdelivered.com; www.Service800.comLinkedIn: www.linkedin.com/in/shannongronemeyerccsTwitter: @CCS_ShannonBecome a supporter of this podcast: https://www.spreaker.com/podcast/schmidt-list-business-insights--2664825/support.

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Frequently Asked Questions

How long is this episode of Schmidt List - Business Insights?

This episode is 36 minutes long.

When was this Schmidt List - Business Insights episode published?

This episode was published on January 23, 2020.

What is this episode about?

Shannon Gronemeyer, Vice President of Operations and Technology at SERVICE 800 joins us to talk about what works and what doesn’t work in many of the different feedback collection channels in customer service. Website: www.CCSdelivered.com;...

Can I download this Schmidt List - Business Insights episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.