The Business of CX with Shannon Gronemeyer - Ep 106 episode artwork

EPISODE · Jan 23, 2020 · 36 MIN

The Business of CX with Shannon Gronemeyer - Ep 106

from Schmidt List - Business Insights · host Kurt Schmidt

Shannon Gronemeyer, Vice President of Operations and Technology at SERVICE 800 joins us to talk about what works and what doesn’t work in many of the different feedback collection channels in customer service. Website: www.CCSdelivered.com; www.Service800.comLinkedIn: www.linkedin.com/in/shannongronemeyerccsTwitter: @CCS_ShannonBecome a supporter of this podcast: https://www.spreaker.com/podcast/schmidt-list-business-insights--2664825/support.

Episode metadata supplied by the publisher feed · Published Jan 23, 2020

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The Business of CX with Shannon Gronemeyer - Ep 106

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