The business of re-branding poop | Isabel Petty, Head of Digital Product at TUSHY (Pattern, GritWell, Walmart)

Today, our guest is Isabel Petty, Head of Digital Product at TUSHY, a modern and sustainable bidet company. Isabel received her Masters of Technology Management degree from the University of California, Santa Barbara, after which she became a category manager at Walmart and then joined Gritwell, a virtual health clinic, in growth and product development. Before her current role at TUSHY, she served as a senior product manager at Pattern Brands. On today's episode, LogRocket's VP of Marketing, Jeff Wharton, talks to Isabel about: How important digital leadership is in product and the problem-solving strategies she’s employed to grow product How TUSHY uses humor as a marketing strategy to tackle and normalize bathroom taboos and solidify customer trust How TUSHY’s poop-tracking app was created to detect early sins of colon cancer and promote gut health as a way to continue to scale TUSHY’s product offerings. Links LinkedIn: https://www.linkedin.com/in/isabelpetty/ TUSHY website: https://hellotushy.com/ Isabel Petty’s LogRocket Spotlight interview: https://blog.logrocket.com/product-management/leader-spotlight-isabel-petty/ Poop Tracking App announcement: https://www.tiktok.com/@hellotushy/video/7355545782986018090 Chapters 00:00 Intro 00:08 What is TUSHY 01:38 Isabel’s role as Head of Digital Product at TUSHY 03:59 Going to school for product management 14:51 User feedback and research in product development at TUSHY 17:32 Challenges in customer research around taboo topics at TUSHY 19:14 Market and consumer product education 21:38 Addressing customer product issues and finding solutions at TUSHY 22:27 Growth strategies and product expansion 27:13 Building a poop tracking app 31:37 Balancing humor and health to reach customers and foster loyalty 33:51 Outro Follow LogRocket on TikTok! Love LaunchPod and the rest of LogRocket's great content? Follow us on TikTok for interview clips, UX tutorials, and more! What does LogRocket do? LogRocket combines frontend monitoring, product analytics, and session replay to help software teams deliver the ideal product experience. Try LogRocket for free today.