The Call Center Industry's Denial Dynamic

from Call Center Confidential · host Trey_Briggs

In this episode, Trey Briggs discusses the call center industry's denial dynamic regarding the existence of poor-performing agents and how it is holding the industry back from progress. Check it out!

Episode metadata supplied by the publisher feed · Published Mar 28, 2025

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The Call Center Industry's Denial Dynamic

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This episode is 15 minutes long.

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This episode was published on March 28, 2025.

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