The Chairman's Lounge by Joe Aston

https://thebookvoice.com/podcasts/2/audible/5754 to listen full audiobooks. Title: The Chairman's Lounge Author: Joe Aston Narrator: Joe Aston Format: mp3 Length: 13 hrs and 47 mins Release date: 10-28-24 Ratings: 5 out of 5 stars, 15 ratings Genres: Professionals & Academics Publisher's Summary: Before COVID, both Qantas and its CEO Alan Joyce were flying high, the darlings of customers, staff and investors. After Covid hit, only money mattered—in particular, the company’s share price and extraordinary executive bonuses. Illegally redundant workers, unethical flight credits, abysmal customer service, antique aircraft: these became Qantas’ new brand. How did things go so badly wrong? For the first time, The Chairman’s Lounge tells the full story of how one company banked the nation’s loyalty and then cashed in on it.