EPISODE · Dec 10, 2025 · 29 MIN
The challenges of growing hotel commercial team talent (with HSMAI's Brian Hicks and Horwath HTL's Dorothy Dowling)
from CoStar News Hotels · host CoStar News Hotels
Hotel companies, and more specifically their commercial strategy teams, will succeed or fail based on the strength of their talent, according to Horwath HTL's Dorothy Dowling. So Dowling and HSMAI President and CEO Brian Hicks join the podcast to discuss the major challenges facing talent development and how leadership and artificial intelligence are both key.
What this episode covers
Hotel companies, and more specifically their commercial strategy teams, will succeed or fail based on the strength of their talent, according to Horwath HTL's Dorothy Dowling. So Dowling and HSMAI President and CEO Brian Hicks join the podcast to discuss the major challenges facing talent development and how leadership and artificial intelligence are both key.
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The challenges of growing hotel commercial team talent (with HSMAI's Brian Hicks and Horwath HTL's Dorothy Dowling)
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