The Choice to Change: How Comrod Helped People See That Effort Doesn’t Always Equal Value

The results of improvement work at Comrod were significant, with sites doubling turnover while reducing team stress and increasing operational productivity. Yet Lean Manager, Frode Steinsland, reveals that 90% of the effort went into helping people see what was really happening and recognise that change was needed, because when teams are already working hard, simply being told things need to change isn't always enough.“People were working hard. A lot of effort was not creating value.”In this episode:00:00 Introduction and why performance problems are often visibility problems02:46 When the numbers don't reflect what's happening in reality05:44 Why seeing the data still wasn't enough06:40 Getting leaders out of the office and onto the Gemba08:30 Uncovering capacity that was always there10:00 Why 90% of the effort went into helping people want to change13:25 A different site, a different challenge, and the same underlying problem15:37 Making time for leadership, problem solving, and support17:05 Why people have to see the problem for themselves18:20 Working harder without creating more value20:29 Applying the same thinking to AI, risk, and governance24:15 Creating the conditions that allow change to stick25:29 OutroWhen Hard Work Isn't the Problem Most organisations don't suffer from a lack of effort. The challenge is understanding where effort is being lost. Our performance improvement consultancy helps organisations create the visibility, leadership focus and operating rhythms needed to turn effort into value.Explore Consultancy: https://pmi.co.uk/consultancy/Visit us at pmi.co.uk for more:Dive into our Knowledge Hub for more tools, videos, and infographicsJoin us for a PMI LIVE WebinarExplore Lean Six Sigma CertificationsFollow us on LinkedIn