The CHRO in the Age of AI: Human Capability, Business Acumen & the Future of Work

The CHRO in the Age of AI with Lisseth Zouhbi: Human Capability, Business Acumen & the Future of WorkAI is changing the workplace fast—but the biggest opportunity for HR may not be reducing headcount. It may be creating the capacity to understand people better, develop talent earlier, and connect workforce strategy directly to where the business is going.In this episode, AJ sits down with Lisseth Zouhbi, Chief Human Resources Officer, author, speaker, and longtime HR practitioner, to unpack what the next era of HR leadership actually requires.Drawing from 25 years of experience across hospitality, operations, finance, HR, and nonprofit leadership, Lisseth shares how the HR function has evolved and why the CHRO’s role is becoming increasingly important as organizations navigate AI, workforce disruption, skills gaps, and constant change.AJ and Lisseth explore how AI can help HR leaders move beyond administrative work, identify the full capabilities of their workforce, personalize employee development, improve onboarding and knowledge retention, and translate people insights into the language of CEOs, CFOs, CIOs, and boards.They also tackle a harder question: technology can give leaders better information but what happens when leaders were never curious enough about their people in the first place?This is a conversation about AI, human capability, business acumen, organizational culture, and why the future of HR will require leaders who can understand both the business and the humans powering it.