The conflict beneath the conflict: How healthy leaders address what others avoid

Maureen explains how leaders can uncover the issues hiding beneath visible workplace tension, listening without defensiveness, distinguishing symptoms from root causes, and preparing crucial conversations that protect dignity and restore trust. She introduces a five-layer diagnostic approach and the LEAP model (Lead, Empower, Align, Persevere) to help leaders move from avoidance to clear accountability and healthier team culture. www.mcm-consultant.com