The Connection Crisis at Work episode artwork

EPISODE · Mar 20, 2026 · 29 MIN

The Connection Crisis at Work

from People and Strategy · host SHRM

In this episode of People + Strategy, we speak about the ROI of workplace connection with ⁠Tracy Brower⁠, vice president of workplace insights at Steelcase and author of Critical Connections. Brower shares research on the rising loneliness level and its impact on employee performance, retention, and wellbeing. She explores the role that HR leaders can play in intentionally designing systems that foster meaningful relationships — from manager development and mentoring to hybrid collaboration strategies. Brower also examines the risks of overreliance on technology, including AI, and makes the case that building authentic human connection is essential for both people and organizational success. Subscribe to People + Strategy podcast to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: ⁠https://shrm.co/nq47pr⁠   ---  Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: ⁠https://shrm.co/coy63r⁠

Episode metadata supplied by the publisher feed · Published Mar 20, 2026

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The Connection Crisis at Work

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