The consumer sets the bar: How B2C innovation is pushing B2B finserv into the future

This special episode was co-produced with Tigerhall - a leading social learning platform. Commercial and retail clients have higher-than-ever expectations of banking as a service. How can financial institutions and banks stay ahead of the customer experience curve? How do we harness the latest applications in AI, including generative AI, to better serve customers? What best practices passed the stress test in 2023? What implementation challenges do financial institutions need to consider when integrating identity services for their consumer and corporate customers? How can premium APIs reduce the cost associated with more secure authentication? And what role could biometrics and decentralized identity play in enabling a more secure and personalized customer experience? Convera's Till Oberhummer, Head of Sales and BD for Central Europe, joins Converge to lend his considerable expertise on these subjects and more with 5 essential takeaways for businesses looking to stay ahead of fast-moving innovations in finance today.