The (Content Moderation) Eras Tour
from Ctrl-Alt-Speech Hosted by Mike Masnick & Ben Whitelaw
In a special episode of Ctrl-Alt-Speech, Ben and Mike discuss (with apologies to Tay-Tay) the three eras of content moderation in the media and what comes next. Their conversation builds on Ben’s essay in the soon-to-be-published Trust, Safety, and the Internet We Share Multistakeholder Insights, a new book looking at the evolution of the Trust & Safety industry and how platform policies decisions are made. The pre-print is available online. Together, they unpack three distinct phases: The Strange Fascination Era (2003–2015), when newsrooms powered platform growth and treated social media as an exciting new frontier; The “We’re Watching You” Era (2016–2020), when investigative reporting exposed online harms and pushed platforms to formalise Trust & Safety; and The Mask Off Era (2021–present), as platforms retreat from working with the media and the commitment to moderation waned. We’ll be back next week with our regular episode. Follow us on Instagram, YouTube, and Bluesky. Ctrl-Alt-Speech is the podcast where we make sense of the major debates shaping online speech, platform power, content moderation and the future of the internet. It’s co-hosted by Mike Masnick (Techdirt) and Ben Whitelaw (Everything in Moderation).
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In a special episode of Ctrl-Alt-Speech, Ben and Mike discuss (with apologies to Tay-Tay) the three eras of content moderation in the media and what comes next. Their conversation builds on Ben’s essay in the soon-to-be-published Trust, Safety, and the Internet We Share Multistakeholder Insights, a new book looking at the evolution of the Trust & Safety industry and how platform policies decisions are made. The pre-print is available online. Together, they unpack three distinct phas...
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