The Convenience Revolution by Shep Hyken

https://thebookvoice.com/podcasts/2/audible/98146 to listen full audiobooks. Title: The Convenience Revolution Author: Shep Hyken Narrator: Timothy Andrés Pabon Format: mp3 Length: 4 hrs and 41 mins Release date: 11-13-18 Ratings: 4.5 out of 5 stars, 39 ratings Genres: Consumer Behavior & Market Research Publisher's Summary: Customers will pay for convenience. And they'll choose to do more business over time with the people and companies that make their lives more convenient. This audiobook shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You'll learn six compelling strategies, supported by numerous examples and case studies, that will fuel your plan to create a focus on convenience for your customers.